Winners in the 13th annual Stevie® Awards for Sales & Customer Service, recognized as the world’s top customer service awards and sales awards, were unveiled on Friday night at a gala ceremony in Las Vegas, NV, attended by more than 650 executives from around the world.
The complete list of Stevie Winners by category is available at http://www.StevieAwards.com/Sales.
Five Indian companies were named as Stevie Award winners. WNS (Holdings) Limited, of Mumbai, Maharashtra was the top Indian winner with seven Stevie Award wins. They received Gold Stevies for Award for Innovation in Sales – Business Service industries and Collaboration Solution – New. They also won two Silver and three Bronze Stevies.
Teleperformance D.I.B.S., of Mumbai, Maharashtra won three Gold Stevie Awards for Best Use of Technology in Customer Service – Financial Services Industries, Customer Service Team of the Year – Recovery Situation – Financial Services Industries and e-Commerce Customer Service Award – Other Service Industries.
Future Generali India Insurance Company Ltd., of Mumbai, Maharashtra received two Silver Stevies for Best Customer Feedback Strategy and Award for Innovation in Customer Service – Financial Services Industries.
Allianz Services India, of Trivandrum, Kerala won the Gold Stevie Award for Back-Office Customer Service Team of the Year – Financial Services Industries. And CSS Corp, of Chennai, Tamil Nadu won the Silver Stevie Award for Best Use of Customer Insight.
Winners in the People’s Choice Stevie® Awards for Favorite Customer Service, as determined by more than 76,000 public votes, which were announced on February 12, were also presented at the event.
The awards are presented by the Stevie Awards, which organizes several of the world’s leading business award shows including the prestigious International Business Awards® and The American Business Awards®.
More than 2,700 nominations from organizations in 45 nations of all sizes and in virtually every industry were evaluated in this year’s competition. Finalists were determined by the average scores of 150 professionals worldwide, in seven specialized judging committees. Entries were considered in 93 categories for customer service and contact center achievements, including Contact Center of the Year, Award for Innovation in Customer Service, and Customer Service Department of the Year; 60 categories for sales and business development achievements, ranging from Senior Sales Executive of the Year to Sales Training or Business Development Executive of the Year to Sales Department of the Year; and categories to recognize new products and services and solution providers.[The views and opinions expressed in this article are those of the authors and do not necessarily reflect the views and/or the official policy of the website. ]